To truly feel the benefits, we recommend enjoying your massage chair for at least two weeks in the comfort of your own home. This gives your body time to relax and helps you decide if it’s the right fit for your lifestyle and needs.
If the chair isn’t If you find the chair isn’t the right fit, please contact our team at 09-6888999 or email us at [email protected] within 30 days.
In Auckland, we’ll arrange a convenient home pick-up. For other regions, we’ll coordinate with a courier service to collect it from your location
Rest assured, once we receive and inspect your returned item, we will promptly send you an email confirmation. Following a thorough inspection by our service team, your refund will be processed within 7-10 business days.
Our 30-day money back guarantee applies to brand new massage chairs purchased directly from our website. It doesn’t apply to second-hand or refurbished units.
If you decide to return your chair, a 20% restocking fee will apply, and return shipping will be at customer‘s cost. Keeping the original packaging helps us process everything smoothly.
For more details, head to our Refunds, Repairs and Returns page.
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